Since 1974, The Iron Factory has been committed to superior craftsmanship and quality service.
Founded by Jim Kronus, The Iron Factory began as the first and only golf club iron refinisher in the United States. Since then, we have perfected the process of repairing, rebuilding, and refinishing over a million clubs for both professional and amateur golfers. Our plating technique, known as Tour Chrome, has helped players across the world improve their game, whether it is on a championship hole or just another Saturday on the green.
We look forward to helping you with your favorite irons and bringing them back to their former glory.
Phone
(970) 245-2444
jim@theironfactory.com
Location
7615 N 75th Ave
Suite 105
Glendale, AZ 85303
office Hours
M-F 9-5 MST
Sa-Su golfing
Phone Hours
M-F 11-3 MST
Sa-Su golfing
Pricing
All prices are per club.
A 3% Customer Service Charge is applied to all orders.
FAQs
While we'd love to just talk golf all day long, we know you probably have questions about the nitty gritty.
Time
How long does it take?
When we receive the clubs it normally takes 4-6 weeks for all rechromes and rebuilds. In summer, the estimate is closer to 2-3 weeks. Strip (only) and regrooving please allow 2 weeks. Any extra work will increase the time. Time is easily forgotten; quality is long remembered.
Shipping
How do I ship my clubs?
Send your clubs to our listed address along with a completed and printed work submission form.
what packaging should i use?
We recommend using a durable cardboard box and protecting the clubs with old newspaper. Sports section and comics are preferable. We reuse all packaging possible on the return trip to reduce waste.
How are the clubs shipped back?
Currently we use USPS Priority Mail for heads only and UPS for shafted clubs. All shipments are returned with signature confirmation required.
ARE SHIPPING AND HANDLING COSTS INCLUDED IN THE QUOTED PRICE?
No, the customer is responsible for shipping and handling costs to and from.
Should i purchase insurance when i send my clubs?
Yes, you should purchase insurance to the verified value of the clubs. Sorry, our lawyer made us write that.
DO YOU COVER DAMAGES DUE TO SHIPPING?
No, we are not responsible for clubs lost or damaged during shipping. Our lawyer made us write that too.
Chroming Process
Will I lose any weight?
During the polishing operation weight can be lost removing nicks and dings. The amount of material added during the plating process can replace lost head weight.
Will the chrome chip or peel?
Our proven process will not peel but it can chip with abnormal abuse. Please don't throw the clubs in your golf bag after a bad shot.
ARE THERE ANY CLUBS THAT CANNOT UNDERGO THIS PROCESS?
We cannot rechrome TaylorMade RAC, black oxide wedges, Cleveland CG-10 irons made out of CMM material, Titleist AP-1 and AP-2 or other irons containing tungsten.
ARE THERE ANY CLUBS THAT REQUIRE A SPECIAL PROCESS?
Yes. Putters need extra material and work so we charge $125 (head only) and $135 (with shafts) each. Please call or email us to discuss your putters, as some cannot undergo this process.
Do you offer a black finish?
No, we have experimented and tested many finishes but have not found any that wear better than our current finishes.
Do you rechrome clubs with inserts in the cavities?
Yes, I will make every effort to rechrome an iron even if they have decorative inserts or plates in the cavities however some are so difficult to remove and reinstall that they become cost prohibitive.
Costs
How much does it cost?
All prices are per club and currently listed on our website, any special accommodations please inquire.
Do you have a minimum charge?
Yes, our minimum charge is $40, about the average cost of a round of golf.
What payment methods do you offer?
All major credit cards, personal checks, and PayPal are accepted. A 3% Customer Service Charge is applied to all orders.
Do you offer quantity discounts?
We are not in a position to offer quantity discounts.
Can you expedite an order?
Unfortunately, not at this time.
WHAT IF I DON’t Claim my clubs?
We will sell the clubs to recoup our processing costs after 6 months.
World
Do you offer your services to foreign countries?
Yes, we offer worldwide services.